About the Scheme

Flyer 1

Flyer 2

9th October 2023

The new Household or Microbusiness Energy Flexibility, (HOMEflex) Code of Conduct launched today! 

The code aims to increase domestic and microbusiness consumer participation in energy flexibility services by giving them confidence to take part in the opportunities presented by their flexibility service provider. Led by Scottish and Southern Electricity Networks (SSEN), funded through the Network Innovation Allowance (NIA) and supported by research conducted by Centre for Sustainable Energy (CSE), the code highlights the importance of inclusivity and transparency when offering flexibility services to domestic and microbusiness customers, with additional consideration given to consumers in vulnerable circumstances. 

To read the Code, visit the HOMEflex page on the Flex Assure website. Here you will find the list of existing law and regulations referred to throughout the code document, as well as a list of all organisations who took part in the code working group. 

If you have any questions regarding the code, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get back to you!