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A growing number of UK businesses are earning money by being flexible with their electricity use. Here's what that means, and how Flex Assure protects you.
Energy flexibility is simpler than it sounds. Here's how it works for a typical UK business.
Energy flexibility means adjusting when or how much electricity your business uses, in response to signals from the grid or a flexibility provider. It helps balance supply and demand on the electricity network.
Your business might agree to reduce its electricity use during peak times, shift processes to off-peak hours, or allow a provider to manage your on-site battery or backup generator. In return, you receive a payment.
You earn revenue from your unused or shiftable capacity, reduce your energy costs, and play a direct role in supporting a cleaner, more resilient energy system.
Energy flexibility is relevant to a wide range of commercial and industrial organisations.
When a provider displays the Flex Assure mark, they have committed to meeting clear standards. Here is what that means in practice.
Honest, clear sales practices - no misleading claims; providers must explain what flexibility involves and what returns you can realistically expect.
Contracts you can understand - written in plain English, with clear terms on duration, exit clauses, and what happens if things change.
A fair complaints process - if something goes wrong, Flex Assure members must follow a defined procedure, with access to independent dispute resolution.
The Flex Assure mark tells you a provider has been independently assessed against our standards. It is your signal of trust. Check our members register to see which providers currently hold the Flex Assure mark.
Our Industrial and Commercial Code of Conduct sets out the standards that every Flex Assure member must meet. It covers sales, contracts, data handling, and complaints.
You might be a good fit for energy flexibility if you can answer yes to any of these questions.
Do you have equipment or processes that can be shifted to different times of day?
Could you temporarily reduce electricity use during peak periods?
Do you have on-site generation, batteries, or backup power?
Are you looking for new ways to cut energy costs or earn additional revenue?
Would you like to support the UK's transition to a cleaner energy system?
Answers to the things businesses ask most about energy flexibility.
Download our starter guide for business energy users, or browse the members register to find a trusted flexibility provider.