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© 2026 Flex Assure Ltd.
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Small, voluntary adjustments to when you use electricity - earning rewards for helping balance the grid.
The UK's electricity grid needs to balance supply and demand every second of the day. As more of us switch to electric vehicles, heat pumps, and smart home devices, that balance becomes harder to maintain.
Energy flexibility is about making small, voluntary adjustments to when you use electricity. It is not about using less - it is about using energy at smarter times. In return, you could earn money or credits from a flexibility provider.
Here are some common ways households take part in energy flexibility.
Let your car charge when electricity is cheapest and greenest, often overnight, without changing your routine.
Run your dishwasher, washing machine, or tumble dryer at times when demand on the grid is lower.
Heat pumps and smart thermostats can pre-heat or cool your home before peak hours, then ease off when the grid is under pressure.
Get paid or receive credits for adjusting your energy use at key times.
Reduce pressure on local electricity networks and help prevent blackouts.
Use more energy when renewables are generating and less when fossil fuels fill the gap.
Read about the standards Flex Assure providers must meet, and the protections in place for your household.